Thank you House of Floors Team! Ryan, along with the team in his office, were super helpful, patient, and knowledgeable. They answered all of our questions, let us take home samples, and made sure we were comfortable with our decisions before moving forward. During the 2 days that the installers were in our home, they answered any questions that came up. In addition, they were very thoughtful/respectful of us and our home while they worked. After the job was complete, Ryan made sure that everything was to our liking before we paid the balance due. He also said that if we ever have any issues with our new floors that we are to call him. I will most definitely hire them again in the future and I've already recommended them to several people I know. Thanks again for all of your help through this process and for being the calming, reassuring voice of reason. :-)

I used House of Floors (via word of mouth) to do carpet tear out and install in our new house. We specifically asked if they could remove carpet on a separate visit, then install a few weeks later so that we could paint and install tile without fear of damaging carpet and since the old carpet had pet hair and we have some allergies. They graciously accommodated, even though it's not common practice. We did run into a snag the day before the install when they realized they had made an error and did not have the carpet we had chosen in stock and would not for several weeks past our scheduled move in date. It was obvious this had never happened before and they were beyond horrified. They pulled out the best carpet match they had on hand in the colors we liked, with the main change being texture and thread height, which we approved. They came, did an amazing install in one day and it works really well considering it was such a last minute change. They charged us half of what had been previously estimated AND sent us a generous Amazon gift card as a customer appreciation thank you. They handled their mistake so professionally, took great pains to make it right to the best of their ability and our timeline, and still accommodated our out of the norm request for separate install - all which speaks volumes about the company. Plus the work they did was amazing. They have my recommendation ☺️