• Regular vacuuming helps extend the life of your carpet and rugs and removes any particles that could damage the floor.
  • Use scissors to clip sprouts and snags. Don't pull on them—you might damage the carpet.
  • If your carpet is burned, simply remove the tops of the dark, burnt fibers with curved fingernail scissors. If the burn is extensive, you may need to patch or replace it.
  • Remove heavy furniture dents by stroking the dented area with the edge of a coin. You can also use a hair dryer or a steam iron, but be very careful not to touch the carpet with the iron.
  • For extensive water damage, consult professional cleaners to dry your carpet from the front and back
  • Treatment of the affected area should begin immediately upon discovery as stain removal becomes more difficult with time.
  • Use a spoon, dull knife, or a carpet cleaning key to remove as much solid material as possible.
  • Always work from the outside of the stain to the center to prevent spreading, especially with large stains.
  • Blot up liquid spills with a white towel or paper towel, never a colored cloth.
  • Try to remove remaining stain with warm water only.
  • If stain cannot be removed with warm water extraction or a clean, warm, wet cloth, use Mohawk FloorCare EssentialsTM Carpet Spot Remover and Cleaning Kit and follow the directions given. Call 1-800-266-4295 for a FloorCare Essentials retailer near you. If FloorCare Essentials products are not available, follow the recommended procedures below.

Karastan Carpet Warranty Brochure

Carpet Warranty

Vacuum Guide