Recently worked with Kevin. Significant amount of work including underlayment, tear out, disposal, and installation of waterproof vinyl and carpet. Prices were good, service and communication were exceptional. No complaints on the quality of the installation. Bottom line is they showed up when they said they would and the new floors are beautiful. I read with humor the review from RB. I'm retired and dealt with the public for years. What kind of nightmare customer do you have to be for a business to pay you $1,000 to go away? It made me wonder if she works for the company she recommended?

Jeff and his crew went out of their way to find the “perfect” carpet that sadly had just became discontinued. I had a wait a few extra days, but as soon as it arrived, Russ was on the phone and he and installer Randy were here to get things done. Randy, a long time installer, was efficient, careful and tidy. The room was done in no time flat, perfectly clean and ready for company once again! Thanks. That’s why you’re called Great Floors and not just good floors!

We got LVP installed a few weeks ago. The guys that installed it, (I think one was Tony), were fantastic and really hard working. He found a small amount of mold and really went above and beyond to help us make sure there were not any current leaks. The floors look great and the guys were very professional. We needed a different crew to finish the transition pieces from LVP to carpet. I called Great Floors a ton and I was told they would call me back and never did. It got to the point where I was afraid they were never going to send guys out to finish because it went on for a couple weeks and we paid before installation . I don’t know if it’s because we are in Oak Harbor and they were waiting to have another job around here because it was such a quick thing to finish, or if there was miscommunication between getting a carpet guy out here. The carpet guy, Jose, was also fantastic. We had some rolling on the carpet and he went ahead and stretched it for us to help flatten it without being asked. All of the installation guys were just amazing! We haven’t had any problems with the floors. Had it not been for the time finishing the job, it would be a five star review.