We had a great experience. Jason got us started coordinating everything, and Shalini was super helpful and thorough. She made sure to look after every detail start to finish. After installation we noticed one element that needed fixing and she made sure to get the store manager Dave out to out house to take a look and come up with a fix. We would definitely work with Great Floors again!

This was one of the best experiences of my entire remodel project. Shalini personally guided through the installation of my flooring and carpet, checking in at every step to make sure that everything went perfectly. The level of service and care was exceptional!

Installed about 800 sqft of carpet and LVP earlier this year. We had a tight window to get it done before the tenants returned. This was when there were supply chain problems and staff shortages due to the pandemic. Shalini suggested readily available in-house products, marshalled the troops, contractors and handymen to get the job done - and she also got more (beyond flooring) done since she was passionate about making everything 'perfect'. The products look great and we are thankful - despite the stress of closing out the project on a tight schedule. The reason for the 4 stars is because it took GF management many lingering weeks of constant emails, to get my final invoice and the refund for work that was not performed. My suggestion is to not to try to do this on a tight schedule and also wait until the pandemic-related issues subside.