I worked with Steve , Riley and Jose Daniel’s Crew. Steve helped find the best carpet for my home and came out and measured. I give him a 5 approval. He did a great job. I then worked with Riley who coordinated the installation of the carpet. She was great, kind and very efficient. I loved working with her. Jose Daniel’s Crew was the one who installed my carpet. The person they sent to install the carpet was unbelievably great. He was called in at the last minute because of a problem with the assigned crew. He came alone and installed 4 rooms of carpet working by himself and even moved the furniture. He worked at least 9 + hours and he did not leave until the job was finished. He did a great job and cleaned everything up and vacuumed the carpet when he finished. I would have to give him a 10. I would definitely recommend Great floors in Kent and the great staff for any one needing flooring for their home. A note I went to Home Depot first and it was going to be 6 to 8 weeks before they could install. Great floors installed my carpet in 2 weeks! GREAT EXPERIENCE!

When you get here, ask for Jennifer! The absolute BEST customer service on the PLANET!

Yesterday I got my carpet and hardwood floor installed beautifully. The sales person Bobby Sajutie was amazing. From the beginning to introduce the product, helped me get a good price, to schedule the installation, to help me solve an issue about charge, Bobby has been very responsive and very professional. I highly recommend Bobby to future customers.