Sheila is absolutely amazing and very informative! My husband and I purchased some flooring material from Sheila. I've never met a flooring associate whom would rather give the honest truth about the flooring instead of up selling the material. If she did not have the answer she was quick to do some research for us. Very helpful! Not only did she make sure that a found something that stayed in our price range, she also made sure we purchased floors that will be long lasting/pet friendly for our dog Scuddles! <3 Thank you Sheila for all of your help! - when you shop at S&G make sure you ask for Sheila!!!

I had came into the S&G store to find out about a remnant carpet. Sheila Greeted me with a smile and answered all of my questions. She informed me that they were having a sale and I would benefit from having S&G install my carpet instead of patching up my old carpet. I was comfortable working with Sheila Because she was honest and showed that she genuinely cared about my project. Not once did I feel pressured to buy, this is what led me to purchase from her. The installers were wonderful and the communication from Sheila was excellent throughout the entire process. If you need flooring call S&G and ask for Sheila.

I came to S&G pleasant hill to speak with a manager about my flooring issues. I was very upset about my carpet seams coming apart! Although there was only one associate in the store at the time and 2 customers. Sheila greeted me as soon as I walked in and explained that they are currently understaffed then went on to ask me to have a seat at a table and brought me a bottle of water. She explained she would like to give me her undivided attention then proceeded to ask if I wouldn’t mind if she continued assisting the other customers and get their things finalized so she may have an uninterrupted conversation with me. I didn’t have to wait more than 5 minutes and she was very helpful. Sheila is very sweet and patient even though I was very upset. In the end she explained why this happened and how it could be fixed. When I came to the store I wanted to get my carpet fixed ASAP but when I left I had arranged to speak with Sheila to have my flooring replaced with laminate for more of a durable floor. I’m not sure why she was there alone although I am grateful for her wonderful customer service.