I had a wonderful experience from beginning to end Sandy Pagande was awesome!!! She was the sales lady who answered the phone the first time I called. She was so nice and kind. When I came into the store, she was very professional and still remained courteous ,as I was asking all kinds of questions. She walked me through the process without having an attitude and assured me I was in good hands . Ladies and gentlemen this is what customer service is all about. This lady is very good at her job!! Thank you Sandy for a job well done