I just want to give a shout out to Josh who was determined to find the flooring I originally ordered in January. It has been a long process, but he went the extra mile to figure out exactly where the flooring was. He had someone personally go look and they found it and I was able to pick it up without problem. I had to wait for him to find it, but the flooring is to be an extension of our current flooring and it has to match exactly. I am soooo, soooo glad and relieved! There was another guy who helped out, but I did not get his name. But thanks so much! 5 stars!!

Rite Rug replaced the carpet on my upstairs and did a fantastic job. Their Sales Rep, Rachel, was extremely helpful and informative in helping with the carpet selection. The pricing was very affordable as well.

We trust Rite Rug to do quality work at a fair price. We have worked with Jade and Jordan at the Heath store and their patience and willingness to work with us is amazing. Urban installed plank flooring at our office for them and told me to call if I saw any problems. We had some very uneven areas and at the end of a run it separated. I called Lakeisha in customer care and she set up a time to have it repaired and did it with a smile. Urban came out and made the repair in short order. We have always trusted Rite Rug to take care of us.