I was in need of good quality carpeting and luxury vinyl tile to renovate our rental property in preparation to sell it. I shopped 4 different flooring stores in the Dayton area and ended up working with Mike D**** at the Rite Rug Fairborn location. Mike was great to work with and very responsive. He is very experienced in the industry and made great recommendations that met my flooring needs perfectly. The installation team did a great job in a timely manner and cleaned up after themselves. There was one issue with a missing baseboard piece and Amanda E***, the Customer Care Representative, followed through to make sure everything was properly taken care of. She resolved my issue in an acceptable manner; I truly appreciate her concern about my satisfaction. The entire team was easy to work with and I'm very happy with the end result. (Plus, it made the rental property look so nice that we had an offer within a day of putting it on the market!)

Kevin was there for us through the entire process. He was quick to respond to questions and did not try to upsell on the flooring. He followed up after the installation. He and the installation crew were great.

Easy quick installation. Did need a small repair. Asia was prompt and proactive in getting the repair facilitated. I am very happy with my carpet.