We were preparing a relatives older home to be put on the market. Selection of vinyl plank flooring for informal areas and carpet in formal areas was easy due to the large selection of products at Rite Rug. Installation went fairly well though Rite Rug uses a lot of barely non English speaking installers. Communication was difficult even though the company sends at least one installer who does speak very broken English to guide the others. Work was left uncompleted so another crew had to be sent out to finish it. Again, same story with the language barrier. Sales people are great, prices are reasonable, follow up for problems is great but I just wish communication with installers weren’t such a problem.

My experience there was good I just normally pick up or deliver there so I always have a good experience

Good selection and great prices. Great customer service. Well informed about carpeting and flooring in the store.