Pleasant staff.

I have had some time to think about it, now. We did not "shop around" because of past experiences with L and K. My mom bought carpet with a warranty, and there were a lot of hoops to jump through, but when there was a problem, they replaced the carpet. I was impressed with that. When you get on the website, every carpet has a level of warranty. When we told the salesman that's why we came, he said, "I don't really sell those up a lot." I really thought that I would get paperwork with the carpet discussing the warranty, even though the salesman didn't want to focus on that. I got no paper work, so no warranty. I was not assertive and did not go back in and request the warranty paperwork. That's my fault. But, I went in based on the idea of the quality and the warranty. Next time I will shop around. The carpet is lovely, though.

Carpet One has done so much in my home. Hardwood kitchen floor, LVT in the bathrooms and carpet. Always high quality product and service and great prices also!