Nice store. Thank you for responding and asking why I did not leave a 5 star. We were referred to your store by another person locally. We were told that our best bet for a close match would be your store. The reference spoke highly and recommended we at least check it out. The first impression is the last I would say. I had told the sales associate that we were reffered by Mike from another local store. She rolled her eyes and said she receives several of those a day from him. As if to say the referrals are pointless. With that I showed her our example of tile we desperately needed to match or closely match. She dismissed it and told us what we already knew in regards to discontinued tile and sort of wandered away just to come back around again with no real help. 11 tiles that don't have to be an exact match but close would keep us from ripping up an entire master bath. A friendly and interested sales associate even if NO tiles were found could have made the sale for a new floor in our master bath and even bedroom. Our purchases are usually decided not only on cost but also the experience we receive. As you are aware many with an experience such as this would have left a 2 or 3 star....I'm however a little more lenient and hope someone else doesn't have the same result because of someone else's bad day.

Nice store.

Had previously shopped at multiple flooring locations. Richard waited on me shortly after I arrived. He took time to answer all my questions and ultimately steered me to the product I was looking for. Very pleasant experience. Even when I picked up my order, everyone was nice and willing to help. I will shop there again.