Have now bought 3 carpets from them and would not go anywhere else. First, their prices are great. Second, their instillation has been flawless, fast and courteous. Third, their sales reps have been open, honest and transparent. Fourth, I'd always choose to support family owned businesses wherever possible.. especially when their prices, quality, and customer service exceed the competitors, as has been my experience with these guys. I'm so glad I stopped into here before going with what would have been 30% more expensive option from home Depot for a lower quality rug.. Thanks guys!!!