My three previous experiences when hiring someone to work at my home have all been extremely terrible experiences. The last being a flooring company. Issues ranged from: Not showing when they said they would, damaging my property, poor communication, poor quality work to a complete lack of caring about their customer. One even forged my name and received payment illegal before the job was completed. Mind you, I'm 27 year retired Sheriff Deputy and this did sit not well with me.
In contrast, my whole experienece at Bob's has been absolutetly wonderful. Dawn in the store was very knowledgeable about the products and did a great job with guiding us with our carpet decision. We were having our large staircase carpeted and there were a number of items Dawn knew about that we weren't aware when having stairs carpeted. The price was very competive with the box stores and other carpet stores.
Ok, anybody can sell you carpeting but the real test is when the installers do the wotk. The moment that Doug and Stephen showed up to do the install you knew they were a cut above. They covered every aspect of the job with us and left us with the feeling we were in good hands. They were careful, cleaned up frequently and worked like it was there staricase they were doing. The carpet looks beautiful !!!!.
Finally, I strongly recommend using Bob's, in New Port Richey, for all your flooring needs. I want to personally thank JP the manager at Bob's for restoring some faith in me that there are still people out there that really understand and care about their customers. I wish he sold roofs.
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