What a great experience. We were referred to Dianne to assist us in selecting new luxury vinyl flooring for our first floor and tile for our backsplash in the new kitchen. She was knowledgeable. The orders were prompt and the materials arrived on time and accurately. For the flooring they arranged delivery and unloaded everything in the house. For the tile they called promptly when the boxes arrived. Polite, competent and friendly…. What more could you ask for. Next year is bathroom renovation and we will surely work with Dianne and Avalon flooring once again!

Barbara was very helpful picking a back splash. Huge selection. Clean store. Nice people.

Avalon Tile made a big error with my order. Why did I give them 5 stars, you ask? Because their customer service made it right. You truly don’t know how a companies customer service is until there is a problem. From working with Diane at the store who gave me personal attention and addressed my concern with compassion to Debbie at the Resolution office , who worked diligently to help me rectify the problem. Human error can happen with any business but it’s how they treat the customer and the situation that puts them above the rest. Thank you to all who helped!