I specifically chose Carpet Gallery because they sold the carpet I was looking for; Karastan. Karastan is a quality luxury carpet with a lifetime warranty. Marty, the owner took care of me as soon as I entered the store. He loaded sample boards into my car and was very helpful and friendly. I took the samples home and my husband and I took a week to decide on color and fiber. We decided on Tranquil Shades in the color London Fog. As soon as I called Marty to tell him our color choice, He sent someone within days to measure. My husband went in and paid a deposit and the carpeting order was placed. There was 2 flaws in the carpet that we noticed after installation. no Worries because Karastan is warranted. Marty reordered the carpeting and set up another day for us. Everything was smooth after that. the installers were great and we love our carpet!! Thank you Marty & Carpet Gallery!
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