Very pleased with the service provided by this store. Kelley provided excellent recommendations for both carpeting and flooring and the installation teams did excellent work. End results look great. Easy to work with.

I am very happy with our experience with Flooring America. Honestly, I didn't get a second estimate from any other company. This is due to the fantastic customer service I got from Flooring America about 10 years ago on a VERY small project for my kids' bathroom. I thought then that if they gave that kind of service for a small project that I would definitely look at them when it came time to do our carpet and hardwood. Kristi and Robbie (?) came to the house for an estimate and to review the job and were very friendly and helpful and it just continued in the showroom with Kelley. She was a great help picking out options and didn't bat an eye when I completely changed my mind from luxury vinyl plank to having my hardwoods refinished! She was also very patient as I continually peppered her with questions about the difference in the carpets. They allowed me to take samples home over a long weekend to look at them in the house. Etc. Etc. Etc. The installation was timely scheduled and completed. There were very minor hiccups but nothing that they didn't come out and address right away. I would absolutely recommend Flooring America.

We had an extensive water loss and it caused the first floor wood flooring to be replaced. I worked through my insurance company and was referred to Flooring America. My POC was Kevin Yohey. He was very responsive to any questions, he coordinated the other vendors that needed to be involved which included a moving company and kept in contact even when he was on vacation. After the job was done he checked to make sure I was satisfied which I was. He was great. Very happy.