MANY THANKS to First Floors-Carpet One in Dallas for the beautiful work laying our new hardwood floors. From the first time we spoke with their adjuster just after "our flood" to Melanie helping us chose a wood, down to the all important installers who worked tirelessly for two days removing old wood and installing new. Their customer service and work is flawless in every area. If you need new floors of any kind I highly recommend them.

First of all, even though I always look at customer reviews I never contribute to them myself, lol, but I felt compelled to after the great service we received from First Floors. This is our 2nd time to use First Floors and my wife and I could not be happier. Kay was our contact and she went out of her way to help us every step of the way, even for a floor that was discontinued. Install and any issues were taken care of promptly AND with respect. They never made us feel bad for asking questions or wanting something done a particular way. Richard, the owner, went out of his way to take care of us, always answering my calls and texts being as kind and patient as anyone could be. We will always be First Floor customers.