The customer service was great. I've been serve well. Got the product I really need in a high quality condition. Thanks.

They are always very helpful and nice.

2.5 Stars... My wife and I purchased LVP and carpet from the Flooring Source and I can say my experiences with them has been mostly good except for the float for the LVP, which I will explain. When selecting the floor and discussing options, Adam and Chris were very helpful and knowledgeable. They are both stand up guys and I was rather pleased at their efforts to win our business and overall customer service. In addition, the prices were pretty good based on our experiences shopping around. They were not the lowest on the market but they were not the highest either. The install of the carpet went smooth and Jerry, the installer, was very nice and gave me a lot of good advice about carpet maintenance and upkeep. We really liked him and he was very good and knowledgeable. The LVP installation team is different from the carpet guys. We have an older house and knew extensive float was required, which was explained to us from the beginning. We also knew that it would not be perfect, which we accepted. I worked from home during the LVP installation and the float application seemed rather rushed. I kept asking the installer, are you sure this is right and does not need more float? Once it was all down we noticed some dips and rises throughout the floor. I asked a contractor friend of mine to look at it without giving him my opinion, and he said "the floor looks really good, but the float cold have been done better". My wife and I decide to accept the floor as is, as neither of us feel it is a terrible job and needs to be redone; rather we both feel they could have taken a little more time on the float and evened the floor out better. And in all honesty, the floor is absolutely beautiful. Although we accept the floor as a whole, there is one area that needs to addressed. As you can see from the pic, one plank depresses about an 1/8". When we pointed this out to the installer he said he would fix it before he left, but did not. Bottom Line: If you are purchasing carpet, you are in great hands and I recommend The Flooring Source. If you are purchasing hard floor, I advise that you be onsite during the install and test sections of the floor as it is being installed.