NEW LOOK is amazing in every way. I have used this business twice in our home. . .first for carpet, and now for a new hardwood floor. Marsha and Kathy helped me with great prices both times, and I loved the many choices, out of which we found our favorite selections. Both their carpet installers, and their hardwood floor installers were outstanding! I am a perfectionist, and they surpassed expectations. Give them a chance; they have sure made us happy!