I’m a bit delayed in reviewing the project we had done in August. Our rep, Jonathan, was great to to work with and very patient during the process. We bought a home that needed flooring updates before we wanted to move in and our flooring choices and number of rooms changed a few times during the quoting phase. Jonathan came through with updates in a very timely fashion and ensured we understood timelines for delivery and installation. He followed up with his distribution center and installer team multiple times to keep us up to date and press on their end where possible. Honestly, we couldn’t have asked for a better partner. The installers did a very good job with flooring itself but I had to pull one star off the overall experience as there was a number of baseboards that had to be replaced after the project was complete. They likely could have kept that final star if theyd have pointed out the base boards that had been damaged rather than us having to do a room-by-room inspection to find them before hiring someone to come in and replace. Overall, we would absolutely use Great Floors again if theyd guarantee we’d have Jonathan (or his clone) to work with!

Purchased carpet from Tim a couple months ago. Highly recommend them highly as we were on a tight timeline and they made it happen on short suspense! Good quality carpet, the installation was fast and done really well. If you’re looking to buy flooring look no further than Tim at Great Floors.