Tim Benn was outstanding. My wife and I called on a weekend and then came in because of what we heard from him. He not only knew his business he understood us also. We closed the sale in one trip

The Assistant Manager, Andy Clark, was great to work with. He helped my family find the flooring we needed and he was more than willing to work within my modest budget. All the staff had an extremely upbeat and friendly disposition. There were tons of options at the store, but Andy helped us find the right flooring based on us having young kids and a vague color direction that I had in mind. He was also extremely knowledgeable in the comparison of the products which helped us narrow it down. The store had nearly the entire amount I needed for my home, and they are having the last few boxes transferred from another location for us. I also didn't feel pressured at all to make a purchase and was offered samples to take some time to think it over. Really outstanding service and we'll be back for home renovations in the future.

My experience at Great Floors in Lacey was awesome. Tim Benn is an absolute professional. He was knowledgeable, easy to work with, listened to my needs, and provided an excellent finished product at a reasonable price. I could have went with another company for my flooring needs, but Tim and the staff on my project made all the difference. Thank you!