This is the 2nd time we've purchased carpet from Carl at Creative Flooring and both times we've been extremely satisfied. Carl is great to work with, not high pressure, professional and very knowledgeable of their products. The same installers did both jobs which included indoor/outdoor carpet the 2nd time. They did an excellent job ripping out old carpet, moving a few furniture items around and installing the new carpet. Highly recommended over the "big box" stores!