Christ Community Lutheran Church & Leesburg Open Arms (CCLC & LOA) had new floors installed by Loudoun Valley Floors (LVF) in the summer of 2020. We were very pleased with their work. This was part of a large remodel project within our building, and we spent over $20,000 on the flooring. We noticed material defects in the fall/winter of 2021. We reached out to LVF soon after to see if they could provide direction regarding the defects. I was positively blown away by their response. They soon had multiple different people from within the company out to our building to examine the floors. They contacted the manufacture to also have them examine the materials. While we waited for the manufacturer’s response, LVF decided to put in a new floor at no cost to us. Their work was recently completed, and the floors look outstanding. I highly recommend LVF to anyone who is looking new floors within their home or work building. They handled an error with a quick and more than satisfactory response. Every single person from their company that I interacted with was professional and courteous. It is wonderful to see customer service like that in today’s world,

Loudoun Valley Floors made these 136yr old floors look new. They even removed pain from one floor and you cannot tell it was ever painted! Super professional and quick. Will use them again!

Beautiful hard wood floor installation that was faster and better priced than their competitors (other companies we looked at would have had us wait months to do the flooring install because of “supply chain issues”). The staff was responsive and courteous and the install team was attentive to detail. We noticed a few minor issues after install and they came back right away to fix, and we’ve loved our floors since!