Great customer experience dealing with Debbie Shirley at their Warehouse. Very Knowledgeable and helpful. Excellent communication from the Warehouse personnel. I would have rated them 5 stars if the I did not have severe communication issues with the installer who spoke no English at all. He had his supervisor call me to straighten out the miscommunication. I truly believe that you're front line is what the customer experiences and that's where it really makes a difference. By the way they did a great job with the hardwood floors and the carpet.

Great experience all around. Phillip was very helpful and the carpet is gorgeous!

We are very pleased with the finished product of our stair runner. From our first interactions with Philip at the store, to the installer and the quality of the carpet will last us for many years. Thank you Alpha Rug!