These people are the best! After being contacted by Gary and receiving the exact samples he recommended, we made our selection and it was on....he got the flooring together at the delivery warehouse, but held it up as he didn't like the options for the trim pieces offered. So he did research and found better matches for all three needed styles, and he was way right...much better match. He kept me updated daily (3 days worth is all but to him it was important I knew where we were.) once delivered (I'm installing myself) he would call every other day to see how I was doing and to give advise and encouragement. Best price I found, top quality flooring,( I spent a month shopping them all) and best sales and support staff in all Northern California as far as I'm concerned. Thank you Floor Store and especially Gary. You get my next project too...!! GJ

What a great store with quality carpeting and expertise of the staff. Thanks Tom Buntin for stellar service. And fair pricing the installers were right in time and very cautious in this crisis time. And they had some heavy pieces to move. The finished work looks terrific. An instant upgrade for my home. I highly recommend them. Nicely done. Thanks

The team at the floor store were great. The product I purchased was competitively priced, my order came in the day they said it would, and they were responsive. Tom, the manager would respond to my text messages which I appreciated. Overall great experience and I will go back to purchasing more flooring for my house.