We did have an issue at finding the showroom as Google maps directed us to the warehouse. But after calling the showroom and getting further directions from the friendly young lady who answered the phone we made it. We were immediately approached by a salesman who asked us what we were looking for and after I explained he just wandered away. A second salesman approached and I again explained what I was looking for and he showed me a couple and then wandered away. Third times a charm! Jonathan S approached and asked if he could help. I explained what I was looking for and he stood there for a few seconds thinking and quickly walked over to my new couch and recliner. The fabric, the color, the style and more. It was so comfortable and I could imagine it in our home. Thank you for listening and really wanting to help. It showed in your personality and wonderful customer service skills. You should have him educate all employees on how to treat customers. The only downside was that we have to sit on the floor for 11 days waiting for the next delivery in our area.

I highly recommend R. C. Willey for your furniture needs. This store has everything. We were so happy with Roscoe our salesperson He did all he could to satisfy us and we are thrilled with the outcome. Love our new power recliners, plus the battery packs so we don’t have the cords in the way. We will definitely be back and are recommending Roscoe to all our family and friends for future sales. Thank you R. C. Willey for a great experience. 💕😊👏