Purchased luxury vinyl plank flooring from Ogden store. Problems started during installation process. Contacted Kris store manager and told him our issues and concerns. He promptly got involved and resolved our problems. He got a new crew, Ray and Paul, to complete our installation. These 2 guys were great. They explained what they were going to do and asked if we had questions. Said if you do just ask now or during the installation. They were quick, made accurate cuts and were very picky about making sure things fit properly. When finished they walked us around pointing out things they may have had trouble with and how they made it look great. They jumped on the clean up without hesitation. If I need additional flooring in the future I will go back to Ogden store, but will work my install around Ray and Paul's schedule. We love our new flooring. Our thanks again to Kris, Ray and Paul.