We had just ordered our carpet for our house, and Theresa helped us out. She had went way above, and beyond for us. She is so professional, friendly, and extremely helpful. We would recommend Bob’s carpet to anyone. Please ask for Theresa. She is extremely knowledgeable, experienced, and extremely helpful. We had dealt with another company, and we had gotten so screwed. They didn’t even want to help us wen something went wrong. Our carpet has not yet been installed, but all of the guarantees from the company, and what Theresa explained to us, we are not worried. She made us at ease.