I am so glad I chose Bob's Carpet. Theresa was great in helping me select my carpet and making sure everything went smoothly. Fidel and his helper did a fantastic job on installation. I had three bedrooms done. I absolutely love my new carpet and couldn't be happier. Thank you, Theresa, Fidel, and Fidel's helper.

Fine job

Several years ago I bought carpet for almost the entire home. We have a large house so this was quite expensive. The carpet was Mohawk Silk Strand which had a warranty for life against all stains. Well, after my mom's puppy came over and someone spilled coffee on the flooring I did everything that was recommended in the Mohawk Warranty Guide. Nothing worked. I even had it cleaned every year professionally and still not better. I finally called Bob's Carpet Mart and spoke with Roger and Theresa. They sent someone out and filed a claim for me. I thought that they would find some reason to void my warranty and deny my claim. However, not only did they replace the living room carpet, they replaced all of the carpet!!! Although I am happy with Mohawk for their warranty services, I am very happy with the help that I received from Theresa and Roger. They were very patient, helped me to pick out another carpet that I would be happy with and have always helped me every time I asked as well as "going to bat" for me with the manufacturer. I will gladly use Bob's Carpet Mart again.