I want to thank everyone at Hoffman Floors for the excellent job they did on a whole house floor renovation. This included wood and tile flooring as well as repairing and prepping the floors before installation. Tom was a very patient and understanding salesperson and Bull and his crew did an excellent, clean and prompt installation. However, the icing on the cake occurred about a month after everything was completed. Several of the tiles had cracked in the bathroom and I assumed that it was due to foundation shifting. I was prepared to pay for repairs and called Hoffman Floors to come and do the repairs. The person who answered the phone happened to be Mr. Hoffman himself and after explaining that I needed them to repair the floors, Mr. Hoffman himself came to the house. He looked at the cracking and immediately took it upon himself to get all the repairs scheduled and would not accept payment for it. He commented that since it was only a month after the installation that he would take care of getting it done. And it was. Hoffman Floors have been in business in New Braunfels for many successful years and now I understand why. Fair and Honest, that's all you can ask of any business. Great job Guys.

Checking out floor covering. Good customer service

We are so pleased with the way our commercial carpet project turned out! Professional and courteous staff PLUS amazing results. Highly recommend!