Update to my original review as I can’t seem to add another one. I changed my review to 5 stars. Kim Roy was wonderful. Renovations are so stressful and every decision seems major. He was so patient with my endless pauses and indecisiveness. Truly a real professional. I will go back there for my next flooring project without hesitation. I previously mentioned the prices which are higher than the box store but I received incredible customer service and they were willing to do price matching which made it even better. Work with Bougainville! You will not be disappointed. Worked with Kim. He was the terrific. Extremely patient with us and if he didn’t know the answer he took considerable time to look it up. Another family even came in specifically to see him and we never felt rushed or that we were less important (we had not actually agreed to purchase yet). The quality of the product they sell is high. The only reason for a one star reduction is that I do find them to be also priced pretty high.

Kim Roy , super friendly and helpful! Good to help u choose a great match 👍 ty

I can’t begin to say enough good things about the excellence of the delivery service. Bryce and Jason were unbelievable kind, professional, and super helpful. Seriously, this is so uncommon these days. Thank you Bryce and Jason for seeing our problem and jumping right in to solve it. We love our carpet and I am a new and loyal customer now!