Kole was a great, patient salesman. I didn't feel pressure at all and felt like he was really trying to find us options based on what we told him we wanted. We had to wait on our project for months due to other house issues, and he kindly picked up our plan without problem when we were ready. The floor installation was seamless and the workers were VERY detail oriented. After a major house remodel, I can say they were the cleanest crew we had work on our house. I wish I would have thought to have them leave a few extra pieces of flooring in case something happens in the future, so try to think of that ahead of time. Would hire them again in a heartbeat if we needed!