I finally got around to writing this review 😅. I’ll say that these folks are professionals. They came in with a crew and started right away. I purchased Mannington LVT and from start to finish it was a breeze. I worked with Chris Hovan and he kept me abreast on the project. I wanted to have the project start right away once I purchased my house and they were able to accommodate me. It wasn’t cheap but it was well worth it. I get compliments all the time on my floors and and stairs. Thanks Chris for a job well done!

Custom Floor did a great job installing hardwood on our first floor. We worked with Chris on the project and everything from the initial proposal to the final walk through was professionally done. In addition, every appointment was kept, every promise honored, and there were no surprises. It was a pleasure to work with Chris and the other folks at Custom Floor.

My overall experience with Custom Floor is positive. I had my master bedroom flooring replaced with hardwood, and it looks beautiful. I had an issue with the initial installation because damaged pieces of flooring were used in highly visible areas. The team addressed my issue promptly and fixed the problem areas. James, the project manager is fantastic. He's extremely professional and customer service oriented. Due to the issue with the initial installation, he and his team replaced damaged boards I had in my office at no extra cost. I'm rating the company with 5 stars due to this customer service and how they handled the overall issue.