My husband and I came to Mill Creek in the midst of a mess after we had our master suite flood due to a plumbing leak in our slab. Jennifer came to our aid and assisted us as we waited on insurance and made decisions as to how we wanted to proceed in replacing our soggy carpets. While we decided to replace the bedroom carpet with red oak hardwoods stained to match our existing floors, we did want to replace the carpet in the closets that had been affected. Jennifer even gave us a recommendation of a hardwood guy knowing that if we went that route we would not purchase as much carpet. She helped steer me towards colors I would love instead of the current trends of gray. The installers came and installed our carpet today and they were very fast and did a most excellent job. I am thankful that we chose Mill Creek and that we met Jennifer. My husband and I are both very happy with our experience!

We bought luxury vinyl and had it installed by Mill Creek. Deena made it very easy from the time we walked in, until the flooring was completely finished. There was a mix-up during install due to a plumbing issue that was repaired. Deena didn’t let the installer know that they had to level the floor where the repair was made. It pushed the install back a day but the repair was taken care of without any added cost. We also had to order extra quarter round to complete the project. That made the process take a couple of weeks longer. But again, easily fixed. We would not consider the issues as a reason to not use Mill Creek. Their customer service is top notch and they are easy to work with. Our new floor looks amazing and everyone we dealt with there was kind and efficient.

Great service from really knowledgeable professionals. We had wood look tile installed in 5 rooms and everyone we dealt with, from the sales staff to the tile installers, did such a great job for us. We will definitely use them again.