41 Old Country Road, Greenville, SC 29607
Posted on Google
Published Aug 08, 2020
My wife and I needed new carpet and started by googling "carpet near me" which led us to several highly reviewed carpet stores. We listened to multiple sales pitches and thought we finally had a carpet picked out that we loved. Then someone told us about Michael's and we decided to give them a look before we committed. . . and we are so glad we found them. We were greeted by Kevin and our entire interaction with him was great. All information and absolutely no pressure or sales gimmicks. We showed him the carpet we had picked and he offered to order for us but then compared to a stock fabric that was not only more affordable but also a better quality. Kevin never pressured us to buy and encouraged us to take a sample and call him when we were ready. When we called, he scheduled us right away for install and gave several good suggestions for preparing. We decided to move furniture and take up old carpet to save $. We loved that he never pressured us to spend more $ and actually told us how to take up the carpet. This is what sold me on Michael's for this job the next one and why I am writing this review. Shopping at Michael's is much easier than the other carpet sales rooms. They have all of the major brands and same sample swatches to look through but, since it's a warehouse atmosphere, they also have tons of stock options to look through. Being able to touch, feel and see large pieces helped us decide quickly. They will cut a sample from any stock carpet. While we were happy with Kevin, we were a little anxious about the install. This was a lot of money for us that we had worked hard to save up and knew that despite the carpet and pad, it would all come down to the install. Would the installers care as much about our project as we did? Our anxiousness quickly evaporated when Chase and Mike showed up (right on time). They were both professional and personal. They busted their tails, graciously answered each of our questions and it was clear that these guys were pros. The install went smooth and we are so very happy with the finished product. Kevin, Chase and Mike, thanks for the great experience and we will happily spread the word! Already working on plans for the next project and will be in touch!
Posted on Google
Published Aug 06, 2020
I had Michael's flooring install hardwood flooring in my office, staircase, hallway upstairs and master bedroom after I moved in 2.5 years ago. They just installed a beautiful runner a on my staircase and carpeting in one of the bedrooms today, they did another fantastic job! Thank you Chris for all your advice and keeping me in the loop from the time I met with you until the time it was installed! Job well done!
Posted on Google
Published Jul 31, 2020
I shopped around a lot and finally chose Michael's. They had the best selection and quality at reasonable prices. I had them put in new flooring on the first floor and new carpet on the second floor. Chris was great and worked with me to make sure I would be happy with my choices. I am thrilled! Tommy's crew was FANTASTIC! They did an incredible job and didn't stop until everything was perfect! They went above and beyond. I would recommend Michael's to everyone. Ask for Tommy to do your job. You won't be disappointed. Donna, Mauldin, SC