I have only shopped here for engineered hardwood flooring, so I cannot speak to the options for other flooring (though I know they also have a lot of carpeting, as well as laminate and vinyl plank options) or countertops. Bill was very helpful in directing our search for flooring, offering many helpful pieces of information. He even setup a measurement and quote at our house on the spot, directly after closing time. We have not made any purchase at this time, but so far I can say they offer a good selection or premium engineered hardwood flooring, including their own in-house brands of AquaDura and Floorcraft, made by Shaw. However, I must caution that the prices here seem a bit inflated, which is likely why they will casually knock off $0.50 per square foot right off the bat. Also, the installation pricing is a bit misleading because the cost of glue is separated out and very pricey. They are the first store to not charge for carpet removal, however, which is nice.