My first contact was with Jeff Kayser at the Grandview, Ohio location and not only did he show us around the show room but helped us pick out our new carpet. Mr. Kayser walked us through the process and made our buying experience very enjoyable. We were very pleased with the price and scheduling that Mr. Kayser presented us. On the date of the install, which was exactly the day I needed, the installer showed up on time, was very pleasant, and got right to work. The installer did a fantastic job and paid close attention to detail throughout my home. The install took just a hand full of hours. My overall experience was superb. My expectations were met during this whole process by Mr. Kayser and Elias the installer. I recommend stopping in the Grandview store on Dublin Road to see Mr. Jeff Kayser for your next flooring needs. He will make sure you receive a professional and delightful experience at a competitive price. Jeff Stone Lithopolis, Oh

Good sales experience. Salesman was very helpful and informative. Installation was quick but there were a few bumps and miscommunications. The installers cracked our fireplace. Price was very fair.