When my floors were laid they did not have the correct transition strips. Its a week later and still haven't heard anything from them. I called my sales person and was told it could be another week before I hear from them to set up a time to be installed. A bit frustrating considering everything has been pre-paid for a job thats not complete and its a week later and still no appointment set. What I do have looks good, I would just like it to be complete. Not sure why 2 transition strips takes so long to be available and to install. Its not like they are being stained, so I'm confused on the delay!