Brenda and Erasmo are the best to work with! Thanks so much for taking care of our family's flooring needs for the second time!

"Brenda" was very helpful and responsive in helping us work through the flooring portion of our insurance claim. All staff as well as installers were polite, timely and efficient. We are planning to use O'Brien's when it is time to floor the remainder of our home.

I, Juliana, have "high respect" for this carpet store as they are very professional and very willing to help as is my experience; however, I need to point out a couple of things. "The customer knows what the customer wants". Never tell the customer that you are confused when they don't like a sample that you present to them. The customer is not trying to confuse anyone. The customer is looking at an investment that they "must be 100%" sure about in terms of the carpet color texture and style they want in their home. The customer can only explain in the best way that they can and they will know when they see the carpet they want. One more thing, always give the customer an immediate heads up as to "when" to expect their estimate to be completed. Other than that, great Carpet store carpet/floor selections and great staff!