Can always count on great service and installation!

The tile guy is so nice. Unusual install and probably unusual request. It looks good and we are happy.

I have never been to SFA before. However I was disappointed when my 2 person group entered and we're not greatest by either person at the main desk in the center of the showroom. They were talking amongst themselves and appeared to be discussing work. So we browsed the selection on our own. We are looking for a specific 12x24 matte white/light greyish tile. We found all the tiles we were looking for. There there were 2 close to what we are looking for. However we need client approval before we proceed so we sat down at a separate desk near the store front. To aquire client approval of our findings. We were at this point finally approached by one of the two associates and she then offered us one of the two tiles we had already made note of. We were looking for in stock tiles since the project is so small, just 2 bathrooms floors. I was disappointed by not being greeted at the showroom as we were the only customers on the floor. I was contacted by the owner and asked why such a low 2 star review without any story. This makes me happy to see that he cares about customers service and improving customer satisfaction. So a am giving a 4 star review. Because I value customer service very highly. Also the associate was able to pick out the tile we were describing with little effort.