Carpet. I called in the afternoon and talked with Charlie. He came to my home the next day for measuring. I told him on the phone what I was looking for. He brought several appropriate samples on boards. He was dressed appropriately and presented well. He was knowledgeable and did a great job selling his company.
My wife and I then met him at the store to look at more samples. We had already made up our minds that we were going to purchase from him. He took his time. Explained different backing, and # weights. Types of material , types of pad. Installation techniques. Etc. he knows his business.
This store is for higher end customers who want nicer things. I made a fantastic living in sales. Retired at 50 years old. I’m sure Charlie is on his way.
We get installed next week. I have every confidence that we can expect a quality job from them too. If it’s different, I’ll let you know.
I would recommend flairmont to demanding customers.
As far as price, it didn’t matter as much as quality to us. But it was affordable. Just a bit more than competitors for a better brand of carpet.
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