I had a great experience. They had a large selection, they had something for every budget, I was provided with samples to take home so I could have an idea with how they would look in my home. The sales staff was knowledgeable about the many different brands. There was an issue with the third party contractor that were hired to do my install. Carpets and More apologized for it, and said the were going to make it up to me and they did. I would definitely use them again.