We recently had flooring replaced after buying a house and changed our minds about three or four times before making our final decision, and Claudia was very patient with us throughout the entire experience. She was also extremely knowledgeable about all the flooring questions we had. Plus, she's so friendly and kind to work with! Mark was also a great asset for us to consider things we hadn't thought of. Everyone in this company is helpful, professional, and just great all around. The guys who installed our floors were fantastic! We were not present when they performed the installation and they were great about sending us many pictures of their progress each day to keep us informed. We were thrilled to see how nice the floors looked and when we finally were able to see them in person, we could not have been more happy. Our floors are gorgeous! I would highly recommend Mark's Floors to anyone.