**************** at ********************** was top notch thanks to our customer service **** *************************** and our Sales **** **************************** Both were responsive, patient and helpful throughout the entire process of installing almost ***** sq. ft. of hardwood floors. There was a minor issue with a couple areas and they came out right away to fix them. ******** is the best customer rep person we ever worked with on a job this big. She never once made me feel as though I was being a pain in the **** even though I was. I was very impressed by Rite Rug as a whole, and would recommend them 100 percent!Thank you, Rite Rug, ***** and ********!

Great quality installation of three rooms of laminate. A minor issue nine months later that ****** responded and coordinated repair, and repairman fixed the issue quickly. He also was superb! Excellent service, response time, and product!

Josh (Benchwood location) was very helpful and patient as I considered carpet vs laminate. Once I ordered my flooring was installed in about a week. Installers were prompt and friendly. My flooring looks great! Professionals from start to finish, and the price was comparable, if not cheaper, to the home improvement stores. Downside was that the floor looked so good, I had to go buy, paint, and install all new baseboards. 😄