Josh (Benchwood location) was very helpful and patient as I considered carpet vs laminate. Once I ordered my flooring was installed in about a week. Installers were prompt and friendly. My flooring looks great! Professionals from start to finish, and the price was comparable, if not cheaper, to the home improvement stores. Downside was that the floor looked so good, I had to go buy, paint, and install all new baseboards. 😄