We confirmed an appointment and have the emails to prove it. The designer acts as if we never confirmed our appointment despite her offering the dates. The first dates she sent were wrong, listing a Wednesday as a Tuesday. After asking her to confirm the date she sent an email replying with the corrected earliest date. Once we get to our appointment, we are sent to 3 different buildings looking for this designer. When we finally found her, she flat out looked at her own email from my phone, and denied ever sending it..... WOW. Part 2: Initially I’ve rated my experience here with 1 star, but I have updated it to 3 star after receiving an apologetic follow up call from a marketing manager at Atlanta Flooring. He did show great concern and did not deny that their process is a bit flawed, and they are working on that. He did not have to call, and he did not ask for this review to be cleared. We are have since rescheduled and I look forward to seeing how the experience with Atlanta Flooring is going forward. You can expect a final review soon.

As a sub I deal with a lot of people. Frank, the co-owner, and all his employees are all "down to earth" and on point with everything so far. And that's been A LOT. Highly recommended for all your floor covering needs.

I came into Atlanta flooring design today to browse for flooring. I was greeted by the receptionist who was so friendly, warm, and welcoming. I believe her name was Lizzy (not sure of last name). This company is very fortunate to have her as the first person a customer comes in contact. She took great care to make sure I was taken care of.